We have been awarded Google Certified Shops badge
Petsensedirect, which offers animal health and lifestyle products, was recently selected to join the Google Certified
Shops program. To help shoppers identify online merchants that offer a great shopping experience, the Google Certified Shops badge is awarded to ecommerce sites that demonstrate a track record of ontime shipping and excellent customer service. When visiting our website, shoppers will see a Google Certified Shops badge in the bottom right hand corner and can click on it for more information.
We are delighted to be included in a program which recognises excellence in customer service. Our service to our dedicated and loyal customers has been a driving factor in what has seen us trade online as Petsensedirect for the last ten years.
As an added benefit, when a shopper makes a purchase at a Google Certified Shops, they have the option to
select free purchase protection from Google. Then in the unlikely event of an issue with their purchase, they can
request Google’s help, and Google will work with [XX company] and the customer to address the issue. As part
of this, Google offers up to $1,000 lifetime purchase protection for eligible purchases.
Google Certified Shops is entirely free, both for shoppers and for online stores. The program helps online stores
like ours to attract new customers, increase sales and differentiate themselves by showing off their excellent service via the badge on their websites.